FAQs

Appliance Spares FAQ’s

Frequently Asked Questions, Answers to the questions we’re asked most often by customers.

Some frequently asked questions, here we try to answer all the questions you may have about us and our services.

We are partnered with one of the leading appliance spare parts suppliers, a relationship we’ve trusted for more than three decades. This long‑standing partnership allows us to offer something most retailers cannot:

  • Exclusive customer access to our supplier’s website

  • The ability to search millions of genuine and high‑quality compatible spare parts

  • Coverage for all major domestic appliance brands

You’ll find parts for almost every domestic appliance including:

  • Washing machines

  • Tumble dryers

  • Cookers & ovens

  • Fridge freezers

  • Dishwashers

  • Hobs & extractors

  • Small appliances

Your model number is usually found on a rating plate or data badge on your appliance. Visit our Model Number Finder page for step-by-step guidance for washing machines, dishwashers, cookers and ovens.

Yes. We are partnered with a leading spare parts supplier, so every part sold through our site is genuine and high quality compatible parts.

Most orders are dispatched quickly, with standard  delivery  as well as express delivery typically arriving within a few working days. Exact delivery times will be confirmed at checkout. Please visit our shipping page for more information.

We stock a wide range of parts for most major domestic appliance brands. If you can’t find your part listed, get in touch and we’ll do our best to source it. 

Our partner stocks parts for all major brands, including:
Hotpoint, Bosch, Beko, Indesit, Samsung, LG, Zanussi, AEG, Hoover, Candy, Whirlpool, Neff, Siemens, and many more.

We supply genuine spare parts only. If you’re not confident fitting the part yourself, we recommend using a qualified local appliance engineer.

Start with your model number, then check your appliance’s fault against our part descriptions. If you’re still unsure, call us on 07946 361240 and our engineers can talk you through it.

Yes, we offer a straightforward returns process. If you’re not sure a part is correct before ordering, contact us first and our engineers will help you double check.

Contact our team by phone or email with your model number and a description of the part – we’ll do our best to help you find it through our supplier network.

No. We have a choice of delivery options, please see our shipping page for more details.

Still have a question?

Please contact us for more information.

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